Axlerra Terms of Service

Pilot draft • Effective September 30, 2026

1. Service

Axlerra provides software for trailer manufacturers and their authorized dealers to share inventory, manage dealer access, submit and process orders, and track operational status. Axlerra does not manufacture, sell, finance, insure, ship, or warrant trailers.

2. Accounts

Access is invitation-only during the pilot. Users must provide accurate information, keep credentials secure, use multi-factor authentication when required, and promptly report suspected unauthorized access.

3. Customer data

Organizations retain responsibility for the accuracy and legality of inventory, pricing, dealer, order, and user information they place in Axlerra. Each organization may access only information made available to it through the service.

4. Acceptable use

Users may not interfere with the service, probe or bypass security controls, introduce malicious code, misuse another organization’s data, send unlawful communications, or use Axlerra in violation of applicable law.

5. Orders and commercial terms

Axlerra records workflow communications between manufacturers and dealers. Any trailer purchase, price, warranty, freight, financing, tax, or payment obligation is governed by the parties’ separate commercial agreements, not these Terms.

6. Availability and pilot changes

The pilot service may change as features are tested. Axlerra may suspend access to protect security, prevent abuse, perform maintenance, or address legal or operational risks.

7. Confidentiality

Users should treat non-public manufacturer, dealer, inventory, pricing, and order information accessed through Axlerra as confidential and use it only for authorized business purposes.

8. Account closure and data requests

Users can submit an account deletion or data-removal request from Settings. Requests are reviewed to preserve legally or operationally necessary records, including transaction and audit history where appropriate.

9. Disclaimers and liability

The pilot service is provided on an as-available basis. To the maximum extent allowed by law, Axlerra disclaims implied warranties and is not responsible for indirect, consequential, or special damages arising from use of the service.

10. Contact

Questions about these Terms may be sent to support@axlerra.com once the support mailbox is active.